Return & Exchange Policy

We do not accept returns or exchanges on undamaged or non faulty items. On the unlikely occasion that your lashes are damaged during transit, please contact us within 7 days to arrange an exchange.

We will notify the customer of receipt of the return via email and endeavour to issue a refund within 7 days if the goods are returned and approved as a reasonable return. 

Each lash is handmade and therefore each one can be slightly different. If this is the case, this would be barely noticeable however it is something that must be noted.